{"product_id":"return-and-exchange-policy","title":"Return And Exchange Policy","description":"\u003cp\u003eAt Purple Lace, every order is prepared \u003cspan style=\"text-decoration: underline;\"\u003ewith\u003c\/span\u003e care to ensure the highest quality. Please read our return and exchange terms before purchasing.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eCustom Units\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eCustom wig orders are final. Once hair has been coloured, customised or used to create a custom fit unit, it cannot be returned or exchanged.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eBundles\/closure and Frontals\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eWe accept returns or exchange on bundles, closures and frontals as long as they are sent back in their original packaging and have not been opened, altered, worn or installed.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003eHow to start a return\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eIf you would like to request a return or have any concerns about your order, please contact us through the contact form on our website within 48 hours of receiving your package. we will respond with the next steps. Items returned without approval will not be accepted. Customers are responsible for return shipping cost unless the item received was incorrect.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Purple Lace Limited 13230838","offers":[{"title":"Default Title","offer_id":46854275989658,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/purplelace.store\/products\/return-and-exchange-policy","provider":"Purple Lace ","version":"1.0","type":"link"}